WATSof – Privacy Policy

WATSof – Privacy Policy

Last Updated: 12/5/2025

This Privacy Policy explains how WATSof (“WATSof,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our SaaS platform, websites, mobile applications, demos, and related services (“Services”). We are committed to protecting your privacy and complying with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other global privacy laws (such as CCPA/CPRA, PIPEDA, LGPD, and others).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Account registration details (name, email, phone number, password)
  • Business or agency information
  • Uploaded documents or customer data
  • Payment information (processed by third-party providers)
  • Communication preferences

1.2 Information Collected Automatically

  • IP address
  • Device and browser information
  • Usage data (pages viewed, features used, time spent)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

  • Payment processors
  • Communication tools and integrations
  • Marketing or advertising partners

2. How We Use Your Information

We use personal data for the following purposes:

  • To operate and provide the Services
  • To create and manage user accounts
  • To process payments and subscriptions
  • To communicate with you about updates, onboarding, support, and marketing
  • To improve and enhance the platform’s functionality and security
  • To provide demos and respond to inquiries
  • To comply with legal obligations and enforce our Terms

3. Legal Bases for Processing (GDPR)

When applicable, we process personal data under the following legal bases:

  • Contractual necessity – To provide the Services you request
  • Legitimate interest – Platform security, analytics, service improvement
  • Consent – Marketing communications, optional cookies
  • Legal obligation – Tax, accounting, compliance

4. Cookies & Tracking Technologies

We use necessary, functional, analytics, and optional cookies to operate and improve the Services.

You may control cookies through your browser settings or, when provided, through our cookie consent banner.

5. How We Share Information

We do not sell personal data.

We may share information with:

  • Service providers (hosting, cloud storage, payment processors, email providers)
  • Analytics and security services
  • Authorized business partners
  • Regulatory or legal authorities when required

All third-party processors are contractually required to protect your information under GDPR or equivalent privacy standards.

6. International Data Transfers

WATSof operates globally. If data is transferred outside your country, we use appropriate safeguards, such as:

  • EU Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Approved international transfer mechanisms

7. Data Retention

We retain personal data only as long as necessary for:

  • Providing the Services
  • Legal and regulatory compliance
  • Platform security and fraud prevention

You may request deletion at any time (see “Your Privacy Rights” below).

8. Security Measures

We implement administrative, technical, and physical safeguards to protect personal data, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Monitoring and threat detection
  • Secure development practices

No system is 100% secure, but we work continuously to protect your information.

9. Your Privacy Rights

9.1 GDPR Rights (EU/EEA Users)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or limit processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a Data Protection Authority

9.2 CCPA/CPRA Rights (California Residents)

You have the right to:

  • Know what personal information we collect
  • Request deletion
  • Request correction
  • Opt out of data sharing for advertising
  • Not receive discriminatory treatment for exercising your rights

9.3 Other Global Privacy Rights

Users in Canada, Brazil, the UK, Australia, and other regions may have similar rights under local privacy laws. We honor all rights required by applicable law.

To exercise your rights, contact us at: support@watsof.com.

10. Data Processing for Customers

When you upload data about your customers or employees, WATSof acts as a Data Processor, and you act as the Data Controller.

We process customer data only:

  • according to your instructions,
  • to provide the Services,
  • to maintain security,
  • or as required by law.

A separate Data Processing Agreement (DPA) is available upon request.

11. Payments & Financial Information

WATSof does not store full payment card information. All payments are processed by compliant third-party payment providers (e.g., Stripe, PayPal, etc.).

These providers handle your financial data according to PCI-DSS and global security standards.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through email or platform notifications. Your continued use of the Services means you accept the updated policy.

14. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us at:

WATSof – Work & Travel Software
Email: support@watsof.com
Website: https://watsof.com